Box Office Policies and Venue Guide

TICKET PURCHASE

The Greene Space encourages everyone to purchase tickets in advance for performances on our website or by calling Ovation Tix customer service toll-free at 866-811-4111.

BOX OFFICE

The Box Office opens one hour prior to events and closes approximately 15 minutes after events begin. For performances that begin at 7:00 pm, for example, the Box Office will be open between the hours of 6:00 pm and 7:15 pm. On show nights, we are only able to accommodate purchases for that evening’s show and cannot guarantee our staff will be able to assist with the purchase of future events. The Box Office only accepts cash in person. If you wish to pay with a credit card, please purchase your tickets in advance on our website.

SOLD OUT SHOWS

We cannot guarantee tickets will be available in person for shows that are sold out. We always recommend buying tickets in advance to guarantee a reservation. Most of our events are available to watch via live video stream and archived for on-demand viewing. See individual event pages for more details.

WAITLIST

For sold-out shows, The Greene Space does not offer a waitlist. However, there is a possibility of walk-up tickets if you’re willing to take a chance on the night of the show. To be considered for walk-up tickets, please arrive when the box office opens at 6:00 pm on the night of the show and give your name to the staff. If any advance ticket holders do not show up and we have available seats we will sell you a ticket. The Box Office accepts cash only. The Greene Space cannot guarantee the availability of walk-up tickets on the night of sold-out shows.

OUR YOUNGER FANS

All ages are welcome at The Greene Space, but not all performances are appropriate for children. Feel free to email us at thegreenespace@wnyc.org to ask more specific questions about the nature of the performance or performers.

Most of our shows involve recordings that will be broadcast or webcast. Regardless of age, any attendee who disturbs an event may be asked to step out of the performance space and into the lobby to view the performance on our live-feed monitors.

DOES MY CHILD NEED A TICKET?

Every child needs a ticket if they will be sitting in a seat, even for a short amount of time.

WHAT TIME DO DOORS OPEN?

Lobby doors open an hour before the event begins. Studio doors open 30 minutes prior to the event start time.

CONCESSIONS

If available, our bar opens an hour prior to the event start time and serves beer, wine, water bottles and soft drinks. The bar accepts cash only. 

ACCESSIBILITY

The Greene Space is an accessible venue from street level to the studio, the lobby and the restrooms. We currently do not offer assisted listening devices or large print materials. For patrons with wheelchairs, walkers or other walking aids, please contact us in advance and we will reserve an accessible space near the aisle for you plus one guest. We can also reserve seats close to the stage for patrons with hearing aids or for those who require hearing assistance. Please contact us at thegreenespace@wnyc.org and let us know how we can best assist you and our staff will be happy to help.

RENTALS

If you are interested in renting The Greene Space for your private event, please visit this page for guidelines, application forms, technical specs and other information. Once you submit your application form to us, a member of our staff will follow up to assist you with the rental process. We do offer special rates for non-profit organizations. Our space is extremely versatile and wonderful for live audio and video recordings.

ARCHIVAL RECORDINGS/PURCHASING SHOWS

Most of our archival recordings and videos are available here. If you wish to license one of our recordings, whether as audio or video, contact us at thegreenespace@wnyc.org.